Frequently Asked Questions
Everything you need to know about your magical order.
What are your shipping options within the UK?
We offer Standard Delivery (3-5 business days) and Next Day Delivery for orders placed before 2pm. Free standard shipping is available on orders over £50.
Can I return an item if I change my mind?
Yes, you can return most items within 30 days of receipt, provided they are in their original, unopened packaging. Please note that personalized items and earrings are non-returnable.
Are the products sold on this site official merchandise?
Absolutely. Every item in our shop is 100% official licensed merchandise from Warner Bros. Discovery, ensuring the highest quality for fans and collectors.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link and a unique reference number to monitor your delivery's progress.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping outside of the UK?
This is the official UK store; however, we do ship to select international destinations. Shipping costs and delivery times will be calculated at checkout based on your location.